Privacy Notice
WHAT INFORMATION WE COLLECT
WEBSITE FORMS
By filling out a form and submitting it to us via our website pages, you are agreeing to us storing your contact information you provide on our internal database. We don’t share our data with third-parties unless you have been notified and have agreed to the use of your data. ELCoE holds your form submission data on Mailchimp and IONOS. You can read Mailchimp’s data policy here and IONOS here.
MEMBERS & SUBSCRIBERS
As part of the sign up process to become a member or subscriber of ELCoE, you are agreeing to ELCoE contacting you with information and events about community energy in Bristol and South Glos, including the ELCoE newsletter. We will only use your details for the above purpose; we will not pass on your details to anyone else, unless you give us your permission to do so first. We will keep the details you have given us for as long as you wish to be a member or subscriber. If you no longer wish to be a member or have any questions about the data that we hold about you please contact us. If you no longer wish to receive our newsletter you can do so by visiting the preferences banner at the bottom of every newsletter you receive.
MEMBERS
As a member, we will:
- Send you a regular newsletter with news, information, and opportunities from ELCoE, and its partner organisations, and the our area.
- Send relevant ad hoc emails with invitations for you to participate in events we feel are relevant and initiatives which ELCoE are delivering, supporting or associated with.
- Notify you about any updates to the membership, its processes or organisational changes from ELCoE.
- Contact you to ensure the information we hold for you is correct.
- Contact you to request feedback, or invite your participation in surveys for research purposes and to improve the services we provide.
HOW WE COMMUNICATE
We primarily communicate and send our newsletter using email via Mailchimp (a third-party) service. Please review their terms and conditions and Privacy Policy.
Should you wish to opt out of these emails, you can do so by visiting the preferences banner at the bottom of every email you receive.
HOW LONG WE STORE DATA FOR
SURVEYS
Any surveys which are conducted by ELCoE will detail the specific ways in which the data will be used before the user consents. We use Mailchimp for surveys. Find Mailchimp’s GDPR policy here. Our Data Storage Policy for survey data is as follows:
Data Storage and Security:
Your personal data will be securely stored and accessible only to ELCoE. The anonymised results of our surveys will be published and shared with our partners. ELCoE will not share your personal data with third parties.
For any queries about how your personal data held, please contact us at info@elcoe.co.uk to do this.